Privacy
Privacy Policy
This page explains what this website collects about its visitors, why, and the choices you have. It covers zenlyx.cc only, which is operated by Zenlyx, run by Arpon Sarker.
What we collect
- Analytics (Google Analytics 4). With your consent: pages viewed, how you arrived, approximate location (country or city level), device and browser type, and whether you sent us a form.
- Session recordings and heatmaps (Microsoft Clarity). With your consent: how you move through a page, including clicks, scrolling and mouse movement, replayed as a recording. Clarity masks what you type into form fields by default. If you send us a form after accepting, we can match your enquiry to the recording of that visit.
- Form submissions. What you choose to send us through the contact and free audit forms: your name, email address, phone or WhatsApp number, website address and message. We also note which cookie choice you had made at the time.
- Anonymous page counts. We count page views, and how many visitors accept or decline the cookie banner, without cookies and without storing your IP address. These counts cannot identify you and do not depend on your choice.
Why we collect it
- To reply to your enquiry and provide the service you asked about.
- To see which pages are useful and which are confusing, so we can improve the site.
- To keep the forms free of spam and abuse.
Analytics and session recordings run only if you click Accept on the cookie banner. Form submissions are processed because you asked us to get in touch.
Cookies
No analytics cookies are set until you accept. If you decline, none are set. Your choice itself is saved in your browser’s local storage under the name zenlyx_cookie_consent, not in a cookie.
| Cookie | Set by | Purpose | Lifetime |
|---|---|---|---|
_ga | Google Analytics | Tells one visitor from another so visits can be counted. | Up to 2 years |
_ga_<ID> | Google Analytics | Keeps the current session together across pages. | Up to 2 years |
_clck | Microsoft Clarity | Remembers the Clarity visitor ID and preferences for this site. | Up to 1 year |
_clsk | Microsoft Clarity | Joins the pages of one visit into a single session recording. | 1 day |
CLID, MUID | Microsoft (clarity.ms, bing.com) | Identify the same browser across sites that use Clarity. | Up to 1 year |
Changing or withdrawing consent
You can change your mind at any time. Use the “Cookie settings” link in the footer of any page to reopen the banner, then choose Decline. We stop analytics and recordings from that point and remove the analytics cookies this site set.
Who processes the data
- Google (Google Analytics 4) processes analytics data on our behalf.
- Microsoft (Microsoft Clarity) processes session recordings and heatmaps on our behalf.
- Vercel hosts this website.
- Supabase stores the enquiries sent through our forms and the anonymous counts.
- Cal.com runs the calendar on the Book a Call page and receives the details you enter there.
These companies may process data in countries other than your own, under their own data protection terms.
How long we keep it
- Enquiries sent through our forms are kept for up to 24 months after our last contact with you, or deleted sooner if you ask.
- Analytics data and session recordings are kept by Google and Microsoft for the retention periods set in those tools.
- The anonymous counts are not linked to any person.
Your rights
Depending on where you live, you may have the right to see, correct or delete the personal data we hold about you, and to object to how it is used. You can also complain to the data protection authority where you live. To make a request, email us at the address below.
Contact
Questions about this policy or your data: hello@zenlyx.cc